How to be assertive in any situation

Take control and lead the life you want to live. Do you find yourself saying yes when you'd rather say no? Would you do anything to avoid conflict and confrontation? Do you struggle to make decisions and worry once you've made them? What if you could confidently answer no to all of these questions? What if you could express your needs openly and calmly; set boundaries and deal with expectations, demands and criticism; make clear decisions without ever feeling anxious? With How to be assertive you can. You’ll discover life-changing techniques to help challenge your fears, grow self-confidence and steer your life in the direction you want to go. Whether you are stuck in a rut, looking to make a big change or you want to put more of you into what you do, How to be assertive will give you the tools to build a happy and fulfilling life. “Practical, empowering and thought-provoking.” Heather Buckley, Co-Founder and Director of Silicon Beach Training “This book will help everyone understand that a few small changes can add up to big changes in our happiness and success.”Vicki Saunders, serial entrepreneur & CEO, ZazengoBiographie de l'auteurSue Hadfield and Gill Hasson are both teachers. Sue taught English in comprehensive schools for twenty years. She has spent the last ten years teaching adults creative writing, study skills, assertiveness, and career and personal development at University of Sussex and for community groups. Gill Hasson works with people from diverse backgrounds and situations. She works at Sussex University teaching community development, career and personal development, critical thinking and academic skills.. She has written for Psychologies magazine and for the Open University.Their company ‘Making Sense’ delivers workshops in schools, workplaces and community centres.